A Hotel Associate is the primary point of contact for guests at a hotel. They are responsible for providing excellent customer service, managing check-ins and check-outs, and resolving guest requests. Furthermore, they often perform tasks such as answering phone calls, booking rooms, and providing information about the property and its services.
A Receptionist is the primary point of contact for guests at a lodging establishment. They are responsible for offering excellent customer support, handling check-ins and check-outs, and tackling guest requests. Furthermore, they often perform tasks such as taking phone calls, reserving rooms, and providing facts about the hotel and its facilities
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